If you make international shipments between countries, you will need to fill in a list detailing the content and the estimated value of the consumption of your goods for customs purposes.
Additional information may also be required depending on the country of dispatch. You may also need to complete a Personal Effects form or provide additional information such as a copy of the recipient's passport or airline ticket.
Our service and estimated delivery times are based on the assumption that your item will be classified for free passage and not delayed by customs. This means our prices do not include taxes, local fees, inspection fees or other fees.
It is the shipper's responsibility to ensure that you are aware of the circumstances of your shipment, customs regulations in the country of destination will affect the categorization of your shipment and, therefore, your obligation to pay import duties. customs, taxes or local taxes.
Delays may be due to additional processing or inspection by Customs.
To avoid delays, customs documents must also be securely attached to your bag so that they are clearly visible to the customs authorities. They must also be packaged separately from the tracking labels.