What happens if my shipment is in the process of being cleared through customs?

If your shipment enters a customs clearance process, be aware that processing times vary considerably from one country to another and that the processing of information by customs authorities can take several days.

Once the additional information is provided or the duties have been paid, official customs clearance of the shipment may take several days from the point of departure for it to be processed, re-entered the distribution network and delivered.

For this reason, it is very important when sending holiday baggage that you always check in advance with the destination country if your shipments require additional customs clearance and the list of baggage contents and other documents are clearly visible.