We are really sorry about this situation, it is fortunately really not usual but our partners might encounter last-minute problems and cannot open as agreed.
Please check the opening hours in your confirmation email.
You can also contact the facility thanks to the phone number provided in the confirmation email.
If necessary, please send us an e-mail to email@example.com with a photo of the closed luggage storage.
We would be very sorry if this situation occurs.
You can of course cancel your booking and you will receive your full payment within 10 days.
Please note that you also have the possibility to search for another open luggage storage close to you on our website.